Product Care Information
These are just a few handy hints to help you care for your products...
Candle Storage
When storing your candles, it is a good idea to keep them out of direct sunlight as this can cause the colour to fade. If keeping them in a cupboard, leave the lid on the jar as this will help to keep the dust out. If you do get dust on the wax, just wipe over it with a damp cloth. If you want to still smell your candles when they are not lit, leave the lid off and the scent will still woft, especially on a warmer day.
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Lighting Your Candle
When you are lighting your candle for the first time or re-lighting it, always make sure the wick is trimmed to about 5mm. This will ensure you do not get a large flame. Having to larger flame can sometimes cause the candle to smoke, leave a black mark on the inside of the jar & even burn the wax faster which then reduces the burn time.
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Candle Safety
Always remember your safety when you are around and using candles. The number one rule in candle safety is to make sure they are out of reach of children and cannot be knocked over and spilt on them. If you have your candles on a more delicate surface, place a plate/dish/candle mat etc underneath to ensure you do not damage the surface. Never leave a burning candle unattended, always make sure you extinguish them properly before leaving the room/house/office etc.
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Extinguishing Your Candle
When extinguishing your candles, please make sure you do so in a safe manner. If you blow them out, make sure you don't blow any of the wax out of the jar as this is very hot and will burn if you come into contact with it. You can get a proper extinguishing tool called a 'Candle Snuffer' and this works buy covering the flame and not allowing and oxygen to get in. Always make sure the wick is fully extinguished before leaving the candle unattended.
Reed Diffuser Care
When first using your reed diffuser you will need to remove the plastic stopper from under the lid, this will allow you to insert the bamboo reeds. It's also a good idea to keep the stopper incase you are wanting to store it away.
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Like any flammable product, its always a good idea to keep it out of direct sunlight, especially in the hotter months.
Do not spill the reed oil onto and delicate surfaces as it could damage some materials.
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To release an extra burst of fragrance, just flip the reeds over and you will instantly smell the extra fragrance, Weather you flip the reeds once a day or once a week, you will still achieve the same approx 12 month fragrance throw from your reed diffuser.
Hanging Diffuser Care
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When first using your Hanging Diffuser you will need to remove the plastic stopper from under the lid, then replace the top and make sure its tight. It's also a good idea to keep the stopper incase you are wanting to store it away.
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Like any flammable product, its always a good idea to keep it out of direct sunlight, especially in the hotter months.
Do not spill the reed oil onto and delicate surfaces as it could damage some materials.
Room Spray Care
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Shake bottle before use to make sure contents is combined well.
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When using Room Spray on fabric, eg: cushions, bedding, curtains etc, always do a test spot.
Maximizing Burn Time
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To get the most burn time out of your candle I recommend that you always keep the wick trimmed to 5mm. This keep the flame size down as the larger the flame the faster the candle burns, which means less burn time. Also try and make sure the top layer of melted wax, also known as the melt pool, is all the way to edge of the jar before extinguishing the candle. This will then create a even surface for when it is re-lit. By only letting the wax melt part of the way, this causes the candle to tunnel and then when re-lit the melt pool will only go to the inner edge and down, leaving a ring of wax around the edge of the jar. So by not melting all of the wax again you reduce the burn time and also end up wasting some of your beautiful candle.